Computer Support
happy campers want fine-tuned computers

We have technical solution teams in Phoenix, Arizona and Boston, Massachusetts.

What type of computer should you purchase, how large of a server do you need, what are the best printers on the market, what networking technologies should you use, what operating system, antivirus, productivity software should you install? If you are faced with these decisions ERF Computer Consulting can eliminate the frustration of trying to decide.

Whether you are setting up a new office or replacing existing equipment or software, we will meet with you to discuss your needs and formulate a plan for obtaining, installing and configuring the new equipment/software.

Disaster Recovery Planning
Your data is critical! How would you conduct business if your server crashed or data became corrupt? How long can you withstand not having access to your data? What about your digital photos and music, electronic documentation, tax and personal information, could you stand to lose that information? Most likely not.

We will determine the best strategy for your environment and implement and test the backup plan. Upon set up completion we will train you on how to verify the backup completes on the set schedule. We also offer periodic testing of the disaster recovery plan.

Repairs involve every aspect of a computer. Here are some common issues that may arise and need assistance: The display on the monitor isn't quite right. The sound is choppy or has stop- ped working. Persistent error messages each time you start the computer. Virus scan software fails to load. Cannot connect to the internet. Computer runs extremely slow or slower than its capable speed. Applications, such as MS Word or MS Internet Explorer, continuously crash during use. Computer will not power on or load the operating system. This is only a partial list, but it may help you identify a potential problem. Contact us today if you need assistance with a repair.

Viruses and SpyWare
Viruses are one of the most frustrating and troublesome problems for computer owners. Viruses can and do delete information, spread to and infect everyone in your address book, and permenantly damage your computer. Another annoyance which has become quite common is SpyWare. SpyWare comes in many forms. It comes as tracking software to track user activity such as shopping and web browsing, as browser hijacker which takes over you web browser and configures it's own settings,and as downloaded programs that cause ultimate frustration for a computer user.

If you have a virus or suspect you are infected with SpyWare, we will inspect your machine, identify and remove any and all viruses and spyware that are present. Also, we will configure your computer to effectively defend against future attacks.

System Upgrades
Technology has advanced at an incredible rate. Machines are smaller, have more storage, and are amazingly fast. However, who can afford to purchase a new computer every 1 to 2 years, or even 3 years, the recommended life of a computer? Not many people. An affordable alternative to upgrading the entire PC, is upgrading certain key components, such as: hard drive, cd-rom drive, increase memory size, and even the processor. If you want to speed up your PC for a fraction of the price of a new PC, we can help.

In addition to hardware upgrades, software upgrades can greatly improve the performance of your computer. If you are running Windows 98 or Windows ME it is definitely time to change. The newer versions of Microsoft's operating systems are quite stable and promote an enjoyable and user friendly experience.

We offer all kinds of hardware and software upgrades. Contact us today for a free quote and consultation.

One key to keeping a computer running smoothly is routine maintenance. Unnecessary applications, cluttered registry, excessive files, and incorrectly configured system settings can greatly degrade the performance of your computer.

We will clean your machine and suggest a maintenance plan which will be comprehensive and effective.

An important element in defending against internet attacks is security. With proper configuration and routine maintenance and monitoring you can successfully keep malicous people and programs away from your computer and valuable data.

We will configure your machine to be as secure as possible, we will document and outline a course of action to continue to maintain your protection. And finally, we will recommend products which will aid in the overall protect of you and your computer.

Want basic computing knowledge? Have a nice new computer loaded with all the latest and greatest software? Wondering what all that great software does? Not sure how to use that digital camera? What to save, edit, and print those digital images? If so, we can help.

We will train you on a wide variety of software, from MS Word and Excel to Adobe Photoshop to MS Access. We offer various levels of training, from beginner to advanced, so whatever level computer user you are, we can accommodate you.

Contact us today and let us know your needs.

From virus & spyware removal, to performance enhancement to upgrades - we can help with your computer support needs ... more info >>